RETURNS:
Customized items cannot be returned. Customers are responsible for ensuring that the customization details are correct. No cancellation nor alteration may be made once a customized order has been placed.
Clearance items cannot be returned.
TERMS AND CONDITIONS OF RETURN
All returns must have a copy of the invoice inside the box or envelope.
The item(s) must be unharmed, unwashed, not worn, not altered, and must have all original tags attached and/or included original packaging. We will not accept any returns that have been worn, soiled, or appear to been used. If the item does not fit these requirements, the item will not be accepted and will be sent back to the customer at their own cost.
Size exchanges will only be issued if requested sizes and colors are in stock. Customer is responsible for additional shipping.
Please note that items which are damaged as a result of normal wear and tear; by accident; or through misuse will not be considered faulty. We have made every effort to display the colors of our products that appear on www.iveva.store as accurately as possible. However, as computer monitors, tablets and mobile devices vary, we cannot guarantee that your monitor's display of a color will be completely accurate.